Contact information

Use the information below for questions about products, orders, shipping, cancellations, returns, exchanges, refunds, privacy, or website access.

Business Information

APEXTOTE LLC
5020 N El Capitan Way, Las Vegas, NV 89149, United States
Email: support@apextote.shop
Phone: +1 808-639-3368
Website: https://apextote.shop
Customer service: Monday-Friday, 9:00 a.m.-5:00 p.m. ET

Response Hours

Customer service is available Monday through Friday, 9:00 a.m.-5:00 p.m. ET. Messages received outside business hours, on weekends, or on U.S. public holidays are reviewed on the next business day.

Order Requests

Include your order number when contacting us about an existing purchase. Cancellation, address-change, and order-modification requests can only be handled before shipment.

Returns

Contact us before mailing a return. After authorization, we provide instructions and a prepaid downloadable return label. Authorized returns must be sent within 14 calendar days after approval.